Deactivating a departing agent: the checklist of what gets undone, what stays behind on purpose, and the difference between deactivating and simply suspending access.
This guide is part of the documentation for active BrokerChamp brokerages.
Already a BrokerChamp brokerage?
How admin access works in BrokerChamp: a flag on the profile, then thirteen capability checkboxes. There are no named roles.
What board memberships are for in BrokerChamp: property search on landing pages and website widgets, and a directory filter. Not reporting, and not message targeting.
What staff records are for and how they differ from agents: groups, titles, where a group can be displayed publicly, and why admin access is set somewhere else entirely.
Finding people in your brokerage: searching the directory, the filters admins get, and why an agent you expect to see may not be listed.
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