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Audit Logging
How BrokerChamp automatically records sensitive operations to a tamper-resistant audit log for compliance and security investigations.
What the Audit Log Is
BrokerChamp records sensitive operations to an audit log. The log is the system of record for "who did what, from where, and when" for the actions that matter most for compliance, security, and accountability.
What Gets Logged
Every audit log entry captures:
- Tenant: which brokerage the event belongs to.
- User: which user performed the action.
- Action: a short identifier for what happened (for example,
transaction_close, transaction_delete).
- Resource Type: the kind of object affected (for example,
transaction).
- Resource ID: the specific record affected.
- Details: a human-readable description, e.g. "Transaction 12345 closed by user 42 (Jane Doe)".
- IP Address: the IP the action came from.
- User Agent: the browser / app the action came from.
- Timestamp: server-side UTC timestamp.
Examples of Logged Actions
- Closing a transaction.
- Deleting a transaction.
- Other sensitive admin operations as they roll out across the system.
Info: The audit log is append-only from the perspective of the application. Once an entry is written, the system does not provide an interface to edit or delete it. This is intentional. The whole point of an audit log is that it cannot be quietly rewritten after the fact.
Why It Matters
- Compliance: regulators, E&O insurers, and brokerage attorneys often want a "show me who touched this transaction" trail. The audit log is that trail.
- Security investigations: if a credential is compromised, the IP and user agent on each log entry helps trace what the bad actor did.
- Internal accountability: "I didn't close it" / "yes you did" disagreements are easier to resolve when the system has the receipts.
Reviewing the Log
Audit log review is an admin function. Reach out to your admin or BrokerChamp support if you need an export of audit log entries for a specific window. The log is tenant-scoped, so your audit data is yours and is not commingled with other brokerages.
For Prospects Evaluating BrokerChamp
If your due-diligence checklist asks "does the platform have an audit trail for sensitive operations?", the answer is yes. Every brokerage tenant gets a per-tenant audit log automatically. No configuration required.
You built the brokerage. We'll run the back office.
The Vibe Brokerage uses BrokerChamp to manage $243M in volume across 1,346 transactions, 4 Texas markets, and residential, commercial, and property management divisions.
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