BrokerChamp
Official Documentation
Official Documentation
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What is BrokerChamp?
Key Features Overview
Logging In
Forgotten Password or Username
Finding Your Way Around
What Is On Your Dashboard
The Three Figures at the Top
The Volume Chart and Client Sources
Transaction Alerts
The Pending Transactions Card
Team Dashboard View
Your Dashboard and the Alerts Bell
The Company Event Calendar
Dashboard Note Cards
Changing Your Password
Account Preferences
Using the AI Assistant
Your AI Conversation History
AI Assistant Settings
Adding a New Agent
Editing Agent Information
Inactivating an Agent
Turning an Agent Landing Page On or Off
Viewing the Company Directory
Creating a Team
Assigning Team Leaders
Managing Team Members
Understanding Staff Management
Adding Staff Members
Creating Staff Groups
Managing Staff Titles
Understanding Admin Permissions
Assigning Admin Rights
What Each Admin Capability Unlocks
Managing Access Control
Understanding Board Memberships
Viewing Your Board Assignments
Managing Board Assignments
Editing Your Profile
Email Signature Generator
Social Media Links
Profile Photo
Setting Up Your Company Email
Connecting Your Email to a Device or App
Testing and Repairing Your Email
Your Landing Page
Login As Agent
Starting a New Transaction
Residential Sale Transaction
Lease Transaction
Referral Transaction
Understanding Transaction Types
The People on a Transaction
Submitting Your Transaction to Compliance
Proving an Email Arrived
Sharing a Deal's Status
Uploading Transaction Documents
Required Documents
Document Security
Uploading Documents in Bulk
Setting Up the Document Checklist
How Your Deal's Document List Is Decided
Your Transaction List
Filtering Your Transaction List
Your Deal Page, by Status
Editing Transaction Information
Transaction Manager Overview
Reviewing Agent Transactions
Editing Transactions as Admin
Generating a CDA
Creating Transaction Invoices
Closing a Transaction
Team Leader Transaction Approval
Paying Everyone on a Deal
Creating a Commission Plan
Setting Commission Splits
Transaction Fees and Monthly Fees
Assigning Plans to Agents
How Plan Advancement Works
Plan Advancement Rules
Changing Agent Plans
What a Tiered Split Is
Tiered Splits
Tiered Split Examples
What Agent Bonus Rules Are
Agent Bonus Rules
Recruiting Bonus Rules
Bonus Rule Conditions
Who Pays the Bonus
Agent Billing: What It Is
Charges, Payments and Credits
Recurring Charges and Monthly Fees
Automatic Late Fees
Statements and Past-Due Reminders
Autopay
My Billing: What You Owe
The All Transactions Report
Outstanding Payouts Report
Compensation Plan Totals
Viewing Agent Reports
Agent Transaction Totals
Exporting the Agent Report
Top Producers Report
The Top Producers Card
Team Performance Reports
Team Transaction Totals
1099 Report Generation
Accounting Exports
The Company Reports Dashboard
QuickBooks Export
Creating Custom Reports
Report Filters and Exports
Making a Report Repeatable
Executive Summary PDF Report
Onboarding Report
Compensation Plans Report
Generating Contact Lists
The Agent Referrals Report
Sponsorship and License Health
Third-Party Recipients Paid
Vendors Used in Transactions
Recognition Tier Overview
Configuring Recognition Tiers
Sending an Email Blast
Understanding Communication Manager
Reviewing Pending Messages
Managing Active Sends
Creating Dashboard Announcements
Marketing Manager Overview
Creating Marketing Templates
Images for Marketing Templates
Marketing Settings
Customizing Your Signature
Installing Your Signature
What Social Media Marketing Does
Using Marketing Templates
Creating a Custom Template
AI Caption Refinement
In-Browser Image Editor
Your Personal Media Library
The Just Closed Graphic
Understanding Client Reviews
Client Review Settings
Your My Reviews Page
Where Your Leads Come From
My Leads: Working Your Own Leads
House Leads and the Routing Pool
Turning On Lead Generation
Who Gets Told When a Lead Arrives
Uploading Forms
Adding a Training Video
Video Library Manager
Adding a Vendor Partner
Vendor Categories
Vendor Partner Management
▼ Settings & Configuration
Setting Up Your Offices
Assigning Agents to Offices
Your Company Profile
Transaction Settings
Managing MLS Boards
Notifications Settings
Your Subscription
Add-ons
Exporting Agent Data
Dashboard and Theme Settings
QuickBooks Integration
Payment Connections
▼ Operations
Brokerage Command Center
Audit Logging
Putting BrokerChamp on Your Website
Property Search and Our Listings on Your Website
Top Producers Leaderboard on Your Website
What Onboarding Looks Like for a New Agent
The Documents You Sign When You Join
Completing Document Forms
Signing Documents Electronically
After You Sign: Status and Copies
Onboarding Manager Overview
Initializing New Onboarding
Tracking Onboarding Progress
Managing Onboarding Documents
Finishing Onboarding
Sending Documents to Agents to Sign

Not a CRM. BrokerChamp runs the brokerage back office.

Built by a real estate industry veteran in the field since 1999. Keep your kvCORE or Chime.

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Audit Logging

What BrokerChamp records to the audit log and how to get at it. There is no audit log viewer in the dashboard: the Command Center feed shows a live slice, and a full extract is a support request.

Updated August 18, 2026

Where to Find It: there is no screen for it. BrokerChamp has no audit log viewer for brokerages. The nearest thing is the Live Activity Feed on the Command Center, which shows a recent slice in plain language. For anything beyond that, ask BrokerChamp support for an extract.

Who can see it: nobody in your brokerage browses the raw log, admins included. Admins can open the Command Center and read its Live Activity Feed. Full extracts, for a compliance question or a security investigation, come from BrokerChamp on request and are scoped to your brokerage only.

What Gets Recorded

Around a hundred places in the application write an entry when something sensitive happens. Each entry records who did it, what the action was, which record it touched, a short description, the IP address, the browser, and the time.

  • Access: an admin signing in as an agent and coming back out, and changes to admin capabilities.
  • Money: compensation plan changes, plan assignment, billing entries, credits, refunds, autopay enrolment and charges, late fees.
  • Deals: closing a transaction, AI contract extraction, bulk document filing.
  • People: profile updates and onboarding actions.
  • Communication: company wide sends and client review decisions.
Note: Login As is handled specially. During an impersonation session the acting admin is named in the entry alongside the agent, so an action is never credited to the wrong person.
Tip: If you need proof of who changed something, note the date, the record and roughly what happened, then contact BrokerChamp. The entry is there. It is the reading of it that is a support task today rather than something you can do yourself.

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Related guides

QuickBooks Integration

How to set up the QuickBooks account mapping in BrokerChamp so commission income and payouts export cleanly into your QuickBooks chart of accounts.

Transaction Settings

Brokerage-wide transaction configuration in BrokerChamp: CDA and invoice payment instructions, gather questions for sales and lease intake forms, and late fee rules.

Examples

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