BrokerChamp
Official Documentation
Official Documentation
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What is BrokerChamp?
Key Features Overview
Logging In
Forgot Password
Navigating the Interface
Dashboard Overview
Dashboard Statistics Cards
Dashboard Charts and Graphs
Transaction Alerts
Pending Transactions Widget
Team Dashboard View
Dashboard Navigation
Company Calendar
Dashboard Notes
Managing Your Profile
Changing Your Password
Email Settings
Account Preferences
Using the AI Assistant
Your AI Conversation History
AI Assistant Settings
AI Admin Tools: Health, Abuse, and Eval
Adding a New Agent
Editing Agent Information
Inactivating an Agent
Viewing the Company Directory
Searching the Directory
Viewing Agent Profiles
Creating a Team
Assigning Team Leaders
Managing Team Members
Understanding Staff Management
Adding Staff Members
Creating Staff Groups
Managing Staff Titles
Understanding Admin Permissions
Assigning Admin Rights
Permission Types
Managing Access Control
Understanding Board Memberships
Viewing Your Board Assignments
Managing Board Assignments
Setting Primary Boards
Editing Your Profile
Email Signature Generator
Email App Passwords
Social Media Links
Profile Photo
Setting Up Your Company Email
Connecting Your Email to a Device or App
Testing and Repairing Your Email
Login As Agent
Administrative Roles
Assigning Admin Rights
▼ Transactions
Starting a New Transaction
Residential Sale Transaction
Lease Transaction
Referral Transaction
Understanding Transaction Types
Residential Sale Transactions
Commercial Sale Transactions
Lease Transactions
Referral Transactions
Editing Transaction Details
Updating Transaction Status
Adding Transaction Notes
Managing Transaction Parties
Uploading Transaction Documents
Managing Document Attachments
Required Documents
Document Security
Setting Up Transaction Checklists
Using Transaction Checklists
Preparing Data for Import
Preparing Your Data
CSV Import Process
Importing Transactions
Field Mapping
Import Validation
Viewing Your Transactions
Filtering Transactions
Understanding Transaction Details
Editing Transaction Information
Transaction Status Updates
▼ Admin Transaction Management
Transaction Manager Overview
Reviewing Agent Transactions
Editing Transactions as Admin
Transaction Import
Generating a CDA
Creating Transaction Invoices
Closing a Transaction
Team Leader Transaction Approval
Creating a Commission Plan
Setting Commission Splits
Transaction Fees
Assigning Plans to Agents
Automatic Plan Assignment
Plan Assignment Rules
Changing Agent Plans
Understanding Distribution Rules
Creating Distribution Rules
Rule Conditions
Distribution Targets
Understanding Conditional Splits
Setting Up Conditional Splits
Split Conditions
Example Split Scenarios
Understanding Bonus Rules
Referral Bonus Rules
Recruiting Bonus Rules
Bonus Rule Conditions
Bonus Payment Sources
Creating Assignment Rules
Rule Conditions
Viewing Transaction Reports
Filtering Report Data
Exporting Reports
1099 Reports
Viewing Agent Reports
Agent Performance Metrics
Filtering Agent Reports
Exporting Agent Data
Top Producers Report
Top Producers List
Team Performance Reports
Team Commission Distribution
Team Comparison Reports
Team Leader Reports
1099 Report Generation
Accounting Exports
Commission Summary Reports
Vendor Payment Reports
QuickBooks Export
Creating Custom Reports
Report Filters and Options
Saving Report Templates
Advanced Report Features
Onboarding Report
Compensation Plans Report
Generating Contact Lists
Agent Sponsorship Tracking
Third Party Transaction Reports
Vendor Referral Reports
Recognition Tier Overview
Configuring Recognition Tiers
Sending an Email Blast
Email Approval Process
Understanding Communication Manager
Reviewing Pending Messages
Approving or Denying Messages
Managing Active Sends
Creating Dashboard Announcements
Managing Announcements
Marketing Manager Overview
Creating Marketing Templates
Managing Template Images
Template Settings
Email Signature Generator
Customizing Your Signature
Copying Your Signature
Signature Best Practices
Social Media Marketing Overview
Using Marketing Templates
Creating Custom Marketing Posts
AI Caption Refinement
In-Browser Image Editor
Your Personal Media Library
Managing Marketing Templates
Template Images
Uploading Forms
Organizing Forms
Uploading Videos
Organizing Video Library
Adding Vendors
Vendor Categories
Vendor Information
Accessing the Directory
Directory Search Features
Viewing Contact Information
Video Library Manager
Vendor Manager
Configuring Office Information
Assigning Agents to Offices
Transaction Settings
Managing MLS Boards
Assigning Agents to Boards
Email Notification Preferences
System Alert Settings
Board Configuration
Notification Manager
Viewing Billing Information
Managing Subscription
Exporting Agent Data
Export Formats
Customizing Dashboard
QuickBooks Integration
Brokerage Command Center
Audit Logging
Understanding Onboarding
Tracking Onboarding Status
Understanding Required Documents
Completing Document Forms
Signing Documents Electronically
Tracking Document Status
Onboarding Manager Overview
Initializing New Onboarding
Tracking Onboarding Progress
Managing Onboarding Documents
Completing Onboarding

Not a CRM. BrokerChamp runs the brokerage back office.

Built by a real estate industry veteran in the field since 1999. Keep your kvCORE or Chime.

Already a BrokerChamp customer? Open docs from your admin tools to unlock everything.

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Closing a Transaction

What happens when you close a transaction in BrokerChamp: status change, closed date, audit log, and automatic commission plan advancement.

What Closing Does

Closing a transaction tells BrokerChamp the deal is done and the numbers are final. When you close, the system:

  • Sets the transaction status to Closed.
  • Stamps the Closed Date with the current timestamp.
  • Appends a note to the transaction history: "[Your Name] closed out the transaction".
  • Writes an entry to the audit log so the close is permanently attributable.
  • Triggers automatic commission plan advancement: if the agent has crossed a production milestone, their plan can promote to the next tier automatically.

Before You Close

Warning: Make sure the transaction is correct before closing. Closed transactions feed reporting, 1099 generation, the QuickBooks export, and recognition tier calculations. A typo in commission, fees, or splits propagates downstream the moment you close.

Run through the checklist:

  • All required documents are uploaded.
  • Commission, transaction fees, and any bonus are correct.
  • Splits and distribution rules have been reviewed.
  • CDA has been generated and sent to the title company (for sales).
  • Invoice has been generated and sent (when applicable).

Closing a Transaction

Step 1: Open the transaction in the Transaction Manager.
Step 2: Click the Close Transaction action.
Step 3: Wait for the page to redirect back to the transaction edit view. The status will now show as Closed and the closed date will be populated.

After Closing

  • The transaction is included in commission and reporting calculations from this point on.
  • The audit log records who closed it, from what IP, and when.
  • Plan advancement runs in the background and updates the agent's assigned plan if a promotion threshold was met.

Re-opening a Closed Transaction

Mistakes happen. If you need to re-open a closed transaction (for example, to correct a number that flowed into a 1099), an admin can change the status back from the edit screen. The audit log records both the close and the re-open, so the change is fully traceable.

You built the brokerage. We'll run the back office.

The Vibe Brokerage uses BrokerChamp to manage $243M in volume across 1,346 transactions, 4 Texas markets, and residential, commercial, and property management divisions.

30-day money-back. Free import. Live in 2 weeks.

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Related guides

Transaction Manager Overview

Admin tools for managing all company transactions.

Generating a CDA

How to generate a Commission Disbursement Authorization (CDA) PDF from a transaction in BrokerChamp for delivery to the title company.

Creating Transaction Invoices

How to generate, customize, and send transaction invoices to clients in BrokerChamp, including late-fee handling and past-due flags.

Team Leader Transaction Approval

How to enable per-team transaction approval so team leaders review their members' transactions before they post.

Examples

No examples available for this page.