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Closing a Transaction
What happens when you close a transaction in BrokerChamp: status change, closed date, audit log, and automatic commission plan advancement.
Updated August 18, 2026
Where to Find It: Admin Tools in the left sidebar, or press / for Search, then Transaction Manager under Deals & Compensation. Open the deal and Close Out is in the action bar at the top. Setting the status dropdown to "Closed. Funded." starts the same thing.
Who can do it: administrators with the Transactions capability (that is the checkbox name on Admin Roles), and Primary Admins. Agents cannot close a deal. There is no Close Transaction button anywhere: the button reads Close Out.
Closing a Deal
Step 1: Click Close Out. A confirmation headed "Close out this transaction?" recaps the deal, the property and the Incoming and Outgoing totals, and warns you if you have unsaved edits on the page, because those will not be saved.
Step 2: Confirm with "Yes, close it out".
What Happens
- The status becomes Closed. Funded. and today is stamped as the closed date.
- A line is added to the transaction notes naming who closed it.
- An entry is written to the audit log.
- Client review invitations are scheduled for the clients this agent represented, to go out after the delay your brokerage set. Nothing is sent at this moment.
- Automatic compensation plan advancement runs, so an agent who has just crossed a threshold moves up.
Warning: If the money does not balance, closing is refused. You get "The numbers don't balance yet": total incoming compensation has to equal total outgoing first. Show me scrolls you to the section that is off. Close Out is also blocked while the deal is waiting on team leader approval.
Note: Closing is not final. Change the status back on the Adminstrative card to reopen the deal. Note that a closed deal cannot be deleted until it is reopened, which is deliberate.
Tip: On a sale, send the CDA before you close out. The action bar highlights the next logical step for you: at Pending / New the email button is the solid one, and once the CDA has gone, Close Out becomes solid.
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The Vibe Brokerage uses BrokerChamp to manage $274M in volume across 1,515 transactions, 4 Texas markets, and residential, commercial, and property management divisions.
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