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Recognition Tier Overview
How agent recognition tiers work in BrokerChamp: individual and team tiers, sales-volume thresholds, and where badges are displayed.
Updated August 18, 2026
Where to Find It: your dashboard, in two places. Your tier badge sits next to your name at the top of the page, and next to your team's name if you are on a team. Further down, the Total Volume Tiers card lists every tier and who is in it, with Agents and Teams tabs. Clicking your badge scrolls you to that card.
Who sees it: every agent, once an admin has switched on Enable Agent Recognition Tiers in the Agent Recognition Tiers Manager. It is on or off for the whole brokerage, never per person. Which tier you are in is worked out from your sales volume, not assigned by hand, so there is nothing for you to do.
Where Badges Appear, and Where They Do Not
Note: Badges are on the dashboard only. They are not on the transactions list, not in the Company Directory, not on agent profiles and not on public landing pages. If you are hunting for your badge somewhere else, it is not there.
How a Tier Is Earned
- Each tier has a sales volume threshold your brokerage sets. You are in the highest tier whose threshold your volume has passed.
- The measuring window is a brokerage setting: Year-to-Date (Current Year), Rolling 12 Months, or All Time. The label on the Total Volume Tiers card tells you which one is in use.
- Teams are ranked the same way, on their own volume, on the Teams tab.
- Every tier carries a name, a display name, a colour and an icon chosen by your brokerage, so the badge you see is theirs, not a BrokerChamp default.
Reading the Total Volume Tiers Card
The card lists the tiers with the agents who have reached each one, ordered by volume. A tier nobody has reached yet is shown with a count of zero rather than hidden, so the ladder above you stays visible. Switch to the Teams tab for the same view by team.
Tip: If tiers are on for your brokerage but you have no badge, you have not passed the lowest threshold yet. The Total Volume Tiers card shows you what the thresholds are.
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